All the answers to your Trailworks Offroad questions.

FAQ's

What vehicles do you offer products for?

We provide products for the 2019+ Mercedes Benz Sprinter vans and 2024+ Ineos Grenadiers.

What are the advantages to upgrading the suspension on your vehicle?

Driveability, comfort and performance are the three areas where we see the most improvement when you upgrade the suspension on your vehicle. Specifically on the Sprinter vans it is a huge upgrade in comfort as the van completely transforms from a cargo hauler to a luxury comfort driving experience.

What makes a Trailworks Offroad the leader in products for these vehicles?

With over 15 years of experience working with a wide range of brands in this space, we’ve gained invaluable insight into the strengths and shortcomings of various products. Drawing from this expertise, we’ve curated a comprehensive selection of high-quality components designed to surpass others in performance, reliability, and versatility.

Do you offer a warranty?

Trailworks Offroad provides a 1-Year Limited Warranty covering defects in materials and workmanship under normal use. This warranty is valid for 12 months from the original purchase date and includes repair or replacement of defective parts at our discretion.

For full warranty terms, exclusions, and claim procedures, please contact our customer support team.

Do you offer installation?

We proudly partner with Sprinter Pit Stop in San Diego, CA, a trusted expert in installations and repairs. They can handle everything from installing the products we sell to servicing your vehicle with precision and care. For those who prefer a DIY approach, we also provide detailed installation instructions for all our products, which you can access here.

More installers will be available soon.

Have additional questions?